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SAON | Unified MedTech & Site Management Solutions
Enabling Research at the Point of Care
Helping a community-based orthopedic clinic become a top-enrolling research site
The Challenge
A well-respected orthopedic surgeon in a mid-sized community practice was interested in participating in a new shoulder implant study but had no prior research infrastructure. The site lacked a research coordinator, had never gone through IRB submission, and had no systems in place to manage data or ensure compliance.
The sponsor was eager to include the site due to its patient volume and procedural expertise, but needed a reliable way to bring the clinic up to speed quickly and manage it effectively throughout the study.
That is where SAON stepped in.
How SAON Helped
Full-Service Site Enablement
SAON provided the clinic with everything needed to become research-ready. We supplied a dedicated research coordinator, managed the credentialing and startup process, and implemented all necessary tools and workflows. Our team trained the physician and staff on Good Clinical Practice and protocol specifics, making the transition smooth and manageable.
Operational and Regulatory Support
We handled IRB submissions, regulatory binders, and budget negotiations on behalf of the clinic. Throughout the study, we ensured that all compliance requirements were met and that site staff remained aligned with study expectations.
Participant Engagement and Retention
SAON developed tailored outreach and screening processes to match the clinic’s patient population. We also implemented tools to track visits, follow-ups, and patient feedback, helping the site maintain strong engagement and retention throughout the study.
Coordination with Sponsor and CRO
Our team maintained close communication with the sponsor and their CRO, delivering timely updates, resolving queries, and ensuring the site’s performance supported the overall study goals. The result was a highly productive partnership that brought new capabilities to the site and reliable data to the sponsor.
What We Delivered
- A fully supported research site up and running within 45 days
- Top-enrolling site among all study locations
- Zero missed visits and strong patient retention
- Sponsor and CRO oversight simplified through SAON’s coordination
- A community clinic transformed into a compliant, high-performing research site
Why It Mattered
This clinic had never conducted research before. With SAON’s support, it became one of the top-performing sites in the study. The sponsor gained access to a high-volume, procedure-specific population, and the clinic expanded its capabilities without burdening its staff or compromising care. The model proved that quality research does not have to be limited to academic centers or large institutions.
Ready to Get Started?
Schedule a call with our team to learn how SAON can turn any qualified site into a high-performing research partner.
